> DeskPro Chat adds Deskpro live chat to websites: what the widget does on your pages, what it stores and what to check for GDPR and cookie consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/deskpro-chat

Customer support

# DeskPro Chat

Preferences · [Official website](https://www.deskpro.com/product/chat)

DeskPro Chat is the live chat channel of Deskpro, a help desk software company based in the UK. A chat widget embedded on the website lets visitors talk to support agents, with conversations managed alongside tickets, email and the knowledge base. The widget loads scripts from Deskpro and may store identifiers in the browser to keep the conversation.

[Block DeskPro Chat until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## DeskPro Chat and the GDPR

DeskPro Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What DeskPro Chat sets and contacts

The cookies of DeskPro Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

### [Mojo Helpdesk](https://www.flowconsent.com/en/services/customer-support/mojo-helpdesk)

[Mojo Helpdesk is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Mojo Helpdesk features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.](https://www.flowconsent.com/en/services/customer-support/mojo-helpdesk)

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·

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/droz-bot)

·

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[Periodic is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Periodic integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Periodic helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/periodic)

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·

### [Instabot](https://www.flowconsent.com/en/services/customer-support/instabot)

[Instabot is a user preference and personalization service that helps websites deliver customized experiences based on individual visitor settings and choices. It manages preferences for content display, communication channels, and interaction styles. Instabot integrates with website platforms to remember and apply user choices consistently across sessions. With privacy-compliant preference storage, Instabot enhances satisfaction by ensuring tailored browsing experiences for every visitor.](https://www.flowconsent.com/en/services/customer-support/instabot)

[Preferences](https://www.flowconsent.com/en/services/customer-support/instabot)

·

### [Service Provider Pro](https://www.flowconsent.com/en/services/customer-support/service-provider-pro)

[Service Provider Pro is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Service Provider Pro integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Service Provider Pro helps organizations maintain robust websites that meet user.](https://www.flowconsent.com/en/services/customer-support/service-provider-pro)

[Preferences](https://www.flowconsent.com/en/services/customer-support/service-provider-pro)

## Make your site compliant today.

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