> DelightChat is a customer support inbox and live chat for Shopify brands. Learn what its widget does on a store, the cookies it may use and GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/delightchat

Customer support

# DelightChat

Preferences · [Official website](https://www.delightchat.io)

DelightChat is customer support software for e-commerce brands, especially Shopify stores, that brings email, live chat, WhatsApp and social media messages into one shared inbox. On a store, it can add a live chat widget so that shoppers contact support directly. Messages and customer details are processed by DelightChat, and the widget may store identifiers.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## DelightChat and the GDPR

DelightChat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What DelightChat sets and contacts

The cookies of DelightChat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

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·

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/rei-chat)

·

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[UserReport is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. UserReport supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, UserReport ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/userreport)

[Preferences](https://www.flowconsent.com/en/services/customer-support/userreport)

·

### [Booksy](https://www.flowconsent.com/en/services/customer-support/booksy)

[Booksy is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Booksy supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Booksy ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/booksy)

[Preferences](https://www.flowconsent.com/en/services/customer-support/booksy)

·

### [Bookly](https://www.flowconsent.com/en/services/customer-support/bookly)

[Bookly is an online scheduling and booking platform that enables businesses to automate appointment management and reduce no-shows. It provides a customizable booking interface, calendar synchronization, and automated reminders via email and SMS. Bookly supports multiple service types, staff scheduling, and payment collection. With timezone detection and availability management, Bookly simplifies scheduling across any industry and business size.](https://www.flowconsent.com/en/services/customer-support/bookly)

[Preferences](https://www.flowconsent.com/en/services/customer-support/bookly)

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