> ClickChat is a website chat widget that routes messages to Telegram: what it does on your site, the visitor data it shares and what GDPR requires.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/clickchat

Customer support

# ClickChat

Preferences · [Official website](https://click-chat.ru)

ClickChat is a Russian chat widget for websites that forwards visitor messages to Telegram. Site owners and their operators reply from Telegram, while seeing details such as the visitor's location and online status. The widget loads a third-party script and passes messages and visitor information through ClickChat and Telegram, which should be explained to visitors.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## ClickChat and the GDPR

ClickChat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What ClickChat sets and contacts

The cookies of ClickChat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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