> Chatsimple is an AI chatbot for websites, now redirecting to Expertise AI. Find out what it does and why an embedded chat widget may require consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/chatsimple Customer support # Chatsimple Preferences · [Official website](https://www.chatsimple.ai) Chatsimple is an AI chatbot service for websites that answers visitor questions and helps capture leads. The chatsimple.ai domain now redirects to Expertise AI, which suggests the product has been renamed. As an embedded chat widget, it loads from third-party servers and may process visitor data. [Block Chatsimple until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Chatsimple and the GDPR Chatsimple is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Chatsimple sets and contacts The cookies of Chatsimple are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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