> Chatlio is a live chat widget connected to Slack: what it does on your website, the data it stores and how to handle cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/chatlio Customer support # Chatlio Preferences · [Official website](https://chatlio.com) Chatlio is a live chat service that adds a chat widget to a website and routes visitor conversations into Slack. Support and sales teams reply to visitors directly from their Slack channels. The widget loads from Chatlio servers and stores conversation data, so visitor information is shared with a third-party provider. [Block Chatlio until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Chatlio and the GDPR Chatlio is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Chatlio sets and contacts The cookies of Chatlio are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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