> ChatLab is a no-code AI agent platform for customer support chat: what it does on a website and what to check for cookies and GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/chatlab

Customer support

# ChatLab

Preferences · [Official website](https://www.chatlab.com)

ChatLab is a no-code platform for AI customer support agents that answer questions through a website chatbot, email, voice and WhatsApp. Businesses train the agent on their website content, documents and FAQs. The chat widget is loaded from ChatLab's servers, so conversations and visitor data are processed by this third party.

[Block ChatLab until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## ChatLab and the GDPR

ChatLab is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What ChatLab sets and contacts

The cookies of ChatLab are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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·

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/crisp-live-chat)

·

### [DelightChat](https://www.flowconsent.com/en/services/customer-support/delightchat)

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### [SightCall](https://www.flowconsent.com/en/services/customer-support/sightcall)

[SightCall is a digital marketing technology that helps businesses reach, engage, and convert their target audience online. It provides advanced targeting, campaign management, and performance analytics capabilities. SightCall enables marketers to deliver personalized experiences across channels, optimize campaign ROI, and gain actionable insights into customer behavior. With automation features and data-driven optimization, SightCall empowers marketing teams to achieve measurable growth.](https://www.flowconsent.com/en/services/customer-support/sightcall)

[Marketing](https://www.flowconsent.com/en/services/customer-support/sightcall)

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