> ChatBot adds an automated chat widget to websites. Learn what it does, which data it may collect and when visitor consent is needed under the GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/chatbot Customer support # ChatBot Preferences · [Official website](https://www.chatbot.com) ChatBot is a chatbot builder published by Text, the company behind LiveChat. It lets businesses design automated conversations that answer visitors, collect leads and hand over to human agents. When its chat widget is embedded on a site, it loads third-party scripts and may store identifiers in the visitor's browser. [Block ChatBot until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## ChatBot and the GDPR ChatBot is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What ChatBot sets and contacts The cookies of ChatBot are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Gleen](https://www.flowconsent.com/en/services/customer-support/gleen) [Gleen is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Gleen integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Gleen makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/gleen) [Preferences](https://www.flowconsent.com/en/services/customer-support/gleen) · ### [Olark](https://www.flowconsent.com/en/services/customer-support/olark) [Olark is a user preference and personalization service that helps websites deliver customized experiences based on individual visitor settings and choices. It manages preferences for content display, communication channels, and interaction styles. Olark integrates with website platforms to remember and apply user choices consistently across sessions. With privacy-compliant preference storage, Olark enhances satisfaction by ensuring tailored browsing experiences for every visitor.](https://www.flowconsent.com/en/services/customer-support/olark) [Preferences](https://www.flowconsent.com/en/services/customer-support/olark) · ### [Moveo.AI](https://www.flowconsent.com/en/services/customer-support/moveo-ai) [Moveo.AI is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Moveo.AI integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Moveo.AI makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/moveo-ai) [Preferences](https://www.flowconsent.com/en/services/customer-support/moveo-ai) · ### [Centribal](https://www.flowconsent.com/en/services/customer-support/centribal) [Centribal is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Centribal supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Centribal ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/centribal) [Preferences](https://www.flowconsent.com/en/services/customer-support/centribal) · ### [Zocdoc](https://www.flowconsent.com/en/services/customer-support/zocdoc) [Zocdoc is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Zocdoc integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Zocdoc helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/zocdoc) [Preferences](https://www.flowconsent.com/en/services/customer-support/zocdoc) · ### [Xeno Chat](https://www.flowconsent.com/en/services/customer-support/xeno-chat) [Xeno Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Xeno Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Xeno Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/xeno-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/xeno-chat) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)