> Chat Robot adds an AI chatbot to websites for support and lead capture: learn what data it receives and what to check for GDPR and cookie consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/chat-robot Customer support # Chat Robot Preferences · [Official website](https://chat-robot.com) Chat Robot is a chatbot service whose website, chat-robot.com, now presents an AI automation offering from IA Robot srl, with chatbots and voice agents for customer service, lead generation and appointment booking. Added to a website as a chat widget, it sends visitor messages to the provider for processing, which should be covered in the privacy notice. [Block Chat Robot until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Chat Robot and the GDPR Chat Robot is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Chat Robot sets and contacts The cookies of Chat Robot are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Tolk](https://www.flowconsent.com/en/services/customer-support/tolk) [Tolk is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Tolk integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. 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With automation features and data-driven optimization, Hikari CS empowers marketing teams to achieve measurable growth.](https://www.flowconsent.com/en/services/customer-support/hikari-cs) [Marketing](https://www.flowconsent.com/en/services/customer-support/hikari-cs) · ### [Tactful](https://www.flowconsent.com/en/services/customer-support/tactful) [Tactful is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Tactful integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. 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