> CarChat24 provides live chat for car dealership websites to capture sales leads. Learn what data the chat handles and how it relates to GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/carchat24

Customer support

# CarChat24

Preferences · [Official website](http://carchat24.com)

CarChat24 is a live chat service for car dealerships that adds a chat window to dealer websites. Chat operators answer visitors' questions and collect their contact details as sales leads for the dealership, so the messages and data entered are handled by the provider.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## CarChat24 and the GDPR

CarChat24 is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What CarChat24 sets and contacts

The cookies of CarChat24 are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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