> Learn what Botsonic is, Writesonic's AI chatbot builder, whether it uses cookies and how to handle visitor consent under the GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/botsonic Customer support # Botsonic Preferences · [Official website](https://botsonic.com) Botsonic is a no-code AI chatbot builder from Writesonic that lets businesses create a chatbot trained on their own content and add it to their website. The chat widget is loaded from Botsonic, and visitor messages are sent to its servers to generate answers. [Block Botsonic until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Botsonic and the GDPR Botsonic is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Botsonic sets and contacts The cookies of Botsonic are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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