> Atera is an IT management platform with remote monitoring, helpdesk and patching: how it can appear on a website and what to check for cookies and GDPR.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/atera

Customer support

# Atera

Unclassified · [Official website](https://www.atera.com)

Atera is an IT management platform for managed service providers and internal IT teams, combining remote monitoring and management, helpdesk ticketing, remote access and patch management. It is mainly used behind the scenes on managed devices. On a website it may appear through a support portal or ticket form, which sends the data submitted to Atera.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Unclassified

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Atera and the GDPR

Atera is classified as “Unclassified”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Atera sets and contacts

The cookies of Atera are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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