> ApexChat, now Blazeo, provides live chat and AI engagement for lead capture: what its widget does on a website and what it means for cookies and GDPR.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/apexchat

Customer support

# ApexChat

Preferences · [Official website](https://www.apexchat.com)

ApexChat is a live chat service for lead capture, now operating under the Blazeo name, that combines chat agents and AI to engage website visitors around the clock and turn conversations into leads. The chat widget is loaded from the provider's servers and sends conversation data to it. It may also set cookies to recognize returning visitors.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## ApexChat and the GDPR

ApexChat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What ApexChat sets and contacts

The cookies of ApexChat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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