> ActivEngage provides live chat for car dealership websites to turn visitors into leads: how it works, the data it handles, cookies and GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/activengage Customer support # ActivEngage Preferences · [Official website](https://www.activengage.com) ActivEngage is a live chat and digital engagement service built for car dealerships. It adds a chat window to dealer websites, staffed by trained agents or automated tools, to answer shoppers and turn conversations into sales leads. The chat script loads from ActivEngage and handles conversation content and the contact details visitors share. [Block ActivEngage until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## ActivEngage and the GDPR ActivEngage is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What ActivEngage sets and contacts The cookies of ActivEngage are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Kustomer](https://www.flowconsent.com/en/services/customer-support/kustomer) [Kustomer is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Kustomer integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. 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By transforming raw data into actionable intelligence, Asapp empowers organizations to optimize strategy and maximize return on investment.](https://www.flowconsent.com/en/services/customer-support/asapp) [Analytics](https://www.flowconsent.com/en/services/customer-support/asapp) · ### [Client Chat Live](https://www.flowconsent.com/en/services/customer-support/client-chat-live) [Client Chat Live is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Client Chat Live supports multi-channel communication, conversation routing, and canned responses to improve response times. 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