> How ExactVisitor identifies B2B visitors by IP, what data it transfers to the US, and how to achieve GDPR compliance with consent.
>
> Canonical: https://www.flowconsent.com/en/services/analytics/exactvisitor

Analytics

# ExactVisitor

Analytics · [Official website](https://exactvisitor.com)

ExactVisitor is a B2B IP to company identification tool from the US. Its JavaScript snippet captures the visitor IP and performs a reverse lookup to identify the visiting company.

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At a glance

- Category

  [Analytics](https://www.flowconsent.com/en/services/analytics)

- Consent

  Analytics

- Prior consent

  Required

- Documented cookies

  4

- Third-party domains

  4

- Servers

  United States (primary), with global CDN edge nodes

Overview

## What does ExactVisitor do?

## **What is ExactVisitor?**

ExactVisitor is a B2B visitor identification platform based in the United States. It loads a JavaScript snippet on customer websites that captures the visitor IP address and performs reverse IP lookup to identify the visiting company, then enriches that information with firmographic data.

## **Cookies and tracking technologies**

ExactVisitor sets first-party cookies for session correlation and visitor stitching across page views. The snippet also sends the visitor IP, user agent, page URL and referrer to ExactVisitor backend servers in real time.

## **Data flows and server locations**

All visitor data is transferred to ExactVisitor infrastructure in the United States. The European Data Protection Board considers IP addresses to be personal data under the GDPR, so EU to US transfers must rely on appropriate safeguards.

## **Legal basis and consent**

Because the script profiles visitors and transfers personal data to a third country, prior consent is the safest legal basis under the ePrivacy Directive and the GDPR. Legitimate interest can be argued for narrow B2B scenarios but requires a documented balancing test.

## **Compliance recommendations**

Block the ExactVisitor snippet before consent, signal categorisation in your CMP as marketing or analytics, sign a DPA with ExactVisitor, and document Standard Contractual Clauses plus a transfer impact assessment. Inform visitors that their company can be identified from their IP address.

Compliance

## ExactVisitor and the GDPR

ExactVisitor is classified as “Analytics”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

- Legal basis

  Consent (Art. 6(1)(a) GDPR) is the recommended basis because IP addresses are personal data and the processing involves profiling of business visitors; legitimate interest (Art. 6(1)(f)) may be argued for strict B2B scenarios with documented balancing test

- Risk level

  high

- Applicable regulations

  GDPR, ePrivacy Directive, CCPA, UK GDPR

### Impact assessment (DPIA)

A DPIA is recommended when deploying ExactVisitor because the processing involves profiling of website visitors and systematic monitoring of B2B traffic combined with transfer to the United States. Document the lawful basis, the data minimisation and the retention periods.

### Sample text for your banner

> This website uses ExactVisitor, a US service that identifies the company you work for from your IP address to provide analytics to our sales team. Do you consent to this processing?

Cookies and trackers

## What ExactVisitor sets and contacts

- Tracking method

  JavaScript snippet that captures visitor IP and performs reverse IP lookup to identify the visiting company, with first-party cookies for session correlation

- Server location

  United States (primary), with global CDN edge nodes

- Data transferred outside the EU

  Visitor IP addresses, user agent, page URL and referrer are sent to ExactVisitor servers in the United States. Transfers rely on Standard Contractual Clauses and on the EU US Data Privacy Framework where applicable.

### Cookies set (4)

| Name          | Type      | Duration | Purpose                                                                                                      |
| ------------- | --------- | -------- | ------------------------------------------------------------------------------------------------------------ |
| \_ev\_uid     | analytics | 1 year   | Persistent pseudonymous visitor identifier used to recognise returning visitors and stitch them to a company |
| \_ev\_sid     | analytics | Session  | Session identifier used to group page views from the same visit                                              |
| \_ev\_ref     | analytics | 30 days  | Stores the original referrer to attribute the session to a marketing source                                  |
| \_ev\_company | analytics | 30 days  | Caches the company resolved from the visitor IP to reduce repeated lookups                                   |

### Third-party domains contacted (4)

- `exactvisitor.com`
- `api.exactvisitor.com`
- `cdn.exactvisitor.com`
- `track.exactvisitor.com`

Questions

## Frequently asked questions about ExactVisitor

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### What cookies does ExactVisitor set?

ExactVisitor sets first-party cookies on your domain to correlate the visitor session across page views and to deduplicate visits. The cookies typically contain a pseudonymous visitor identifier and a session identifier used to stitch hits to the same person and company.

### Is user consent required before loading ExactVisitor?

Yes. Because ExactVisitor profiles visitors and transfers IP addresses to the United States, EU data protection authorities consider that prior, freely given consent is required under the ePrivacy Directive and the GDPR before the script loads.

### What is the legal basis for processing personal data via ExactVisitor?

Consent under Article 6(1)(a) GDPR is the recommended basis. Some controllers argue legitimate interest under Article 6(1)(f) for narrow B2B contexts, but a documented balancing test and an opt-out mechanism are essential.

### Does ExactVisitor transfer data outside the EU?

Yes. The captured IP address and visit metadata are sent to ExactVisitor servers in the United States. Transfers must be covered by Standard Contractual Clauses, EU US Data Privacy Framework certification, or another valid Article 46 mechanism.

### Is a DPIA required when using ExactVisitor?

A DPIA is recommended and often required. The processing combines profiling, systematic monitoring of website visitors and international data transfers, which together meet several criteria of the EDPB guidelines on DPIA triggers.

### How do I correctly implement ExactVisitor in a GDPR-compliant way?

Load the snippet only after explicit consent, classify it as marketing or analytics in your CMP, sign a DPA with ExactVisitor and document SCCs plus a transfer impact assessment. Add ExactVisitor to your records of processing and your privacy notice.

### Are there privacy-friendly alternatives to ExactVisitor?

EU based alternatives include Leadinfo (Netherlands), Albacross (Sweden) and SalesViewer (Germany). For pure analytics without B2B identification, Matomo or Plausible offer privacy first options that keep data inside the EU.

### How should I update my cookie policy to mention ExactVisitor?

Disclose ExactVisitor by name, explain that visitor IP addresses are used to identify the visiting company, list the cookies and their durations, name the US data centre and add a link to ExactVisitor's privacy policy and DPA.

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